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GTCO, Zenith banks refuse to refund civil servant’s N3mln erroneously transferred

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On April 12, 2021, Ayinde Oluwaseun, an Ogun State-based civil servant, erroneously transferred N3,000,200 from his Guaranty Trust Bank Account (GTBank) to a wrong Zenith Bank account.

Ayinde told FIJ that after realising his mistake, he immediately contacted his bank via its online channels but did not get any response on time.

“My intention was to transfer the amount to the Zenith Bank account 239****450 but I ended up transferring it to 239****405,” Ayinde said.

“The following morning, I quickly visited the GTbank branch in Ashero, Abeokuta, to request for help over the incident. I was however referred back to the bank’s customer care line, right there inside the branch.

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The Transaction

“This time around, however, I was able to connect to the customer care line and I told the agent that attended to me about the erroneous transfer.

“There and then, the officer told me that they would work on my request and that I should not worry.”

The civil servant said he received a mail on the same night from his bank, assuring him that his request was currently being worked on.

Ayinde said he was able to find out, through his own independent investigation, that the category of account he had transferred the amount to was one that was incapable of taking the entire sum.

The Email Sent to Ayinde by GTBank

“Through my own personal investigation, I was able to find out that that particular Zenith bank account I erroneously transferred the money to was a lower-tiered account that was not allowed to receive that kind of sum,” Ayinde said.

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“It can only receive a lower sum. When I got to know this, I was a bit relieved. My thought was that it would be easy for Zenith Bank to get the money reversed back to me.”

Ayinde said he attempted obtaining a court order so he could get GTBank to help him request that the money be reversed into his account from Zenith Bank, but unfortunately, judicial workers were on strike during the period.

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WhatsApp Conversation with GTBank

“When judicial workers eventually resumed work and I was able to obtain the court order, the narrative suddenly changed. It was at the period that Zenith Bank came back to say the money could no longer be traced. They also claimed the money was also not in the account I claimed I sent it to,” said the civil servant.

“Further independent investigation I carried out showed that the fund eventually impacted the account during the period I was trying to obtain a court order.

“This meant that all through the period I was looking for a court order, the Zenith Bank customer I mistakenly transferred the money to, had upgraded the account and had withdrawn the entire amount from it.

Statement Showing The Zenith Bank Customer Withdrew the Fund After Upgrading His Account

“The person withdrew the money within 24 hours. As he was withdrawing from the counter within the bank premises, he was also withdrawing the money with his ATM card.”

Ayinde believes the Zenith Bank customer ‘got assistance’ from a staff member of the bank.

“I am sure the Zenith Bank customer was assisted by an insider who works with Zenith Bank. I am sure he was advised to upgrade his account so he could withdraw the money successfully,” said the civil servant.

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“After this incident, GTBank and Zenith Bank began tossing me about. GTBank is claiming it sent a mail to zenith bank to assist with the issue. Zenith bank is claiming they did not get any notification from GTBank.

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“It has been over a year and my money is still hanging. Both banks have refused to take responsibility on the issue. Please help me. I need my money back.”

When FIJ reached out to Cornelius Onuoha, one of the designated spokespersons for GTBank, he requested that a mail be sent to him on the incident. A response had however not been received from him at press time.

A mail sent to Zenith Bank’s customer care desk had also not received any response at the time of publishing this story.

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Crime

Terrorists attack Yobe military base, kill soldier

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Suspected terrorists about midnight of Saturday, March 23, attacked a military base in Gujba town, Gujba Local Government Area of Yobe State, killing a soldier.

Yobe State Police Command’s spokesman, DSP Dungus Abdulkarim, who confirmed the attack to Theheute on Sunday, said a military patrol vehicle was also torched by the suspected terrorists.

“The only thing I can confirm to you now is the attack. A soldier was killed, and troops and CJTF engaged the suspected terrorists,” he said.

Reliable local sources told Theheute that the suspected insurgents, who stormed the town by 12 midnight, shooting indiscriminately and subsequently attacking the military base, were later repelled by troops who chased them out to the surrounding bush.

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A resident of Gujba, Modu Bahna, while narrating his ordeal, said, “They (suspected terrorists) stormed the town some minutes after midnight, shooting sporadically and majority of us took to our heels into the surrounding bushes for our dear lives.”

“The attackers did not kill any civilian or loot food or other essential commodities stores,” another source, Dala Bukar, said, adding, “They only attacked the two patrol vehicles in the military base where a soldier was killed.”

This recent killing of a millionaire personal is coming after 15 soldiers were killed during a communal clash in Delta State.

The personnel consist of two Majors, one Captain, and 12 soldiers.

They were said to have met their deaths while responding to a distress call during a clash between Okuama and Okoloba communities in the state.

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Crime

Police foil gunmen attack on Anambra station

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The Anambra State Police Command has said that it foiled a planned attack on the Police Divisional Headquarters in Nneni, in the Anaocha Local Government Area of the state.

Some yet-to-be-identified assailants, in the early hours of Thursday, invaded the police station, throwing explosive devices which burnt part of the building.

A source and one of the residents in the area said the hoodlums were attempting to free some inmates at the facility, but they were unsuccessful as police officers on duty repelled the attack.

When contacted, the police spokesperson in the state, Tochukwu Ikenga, confirmed the attack but added that no life was lost and the assailants were repelled.

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“In Nneni, no life was lost, no policeman was whisked away, and no arm was taken away. Instead, the hoodlums threw IEDs into the police facility which torched part of the building.

“Our operatives gallantly resisted the attackers which made them flee. Operations are still ongoing and further development shall be communicated, please,” Ikenga said.

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Crime

Terrorist leader Junaidu Fasagora, scores of his fighters killed in Zamfara

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The Nigerian Army says it has killed notorious terrorist leader Junaidu Fasagora and scores of his fighters after a ferocious artillery bombardment and ground battle in Tsafe general area of Zamfara State.

The Army, in a statement on its verified social media handles said the troops deployed in Zamfara State for Counter terrorism Counter insurgency operations in the North West Region achieved the feat.

“Junaidu Fasagora and his terrorists group have long been responsible for a series of kidnappings and other terrorism activities against the populace across several states in the North West.

“Their elimination marks a crucial victory in the fight against terrorism and insurgency,” the army said.

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According to the military, the successful operation is a clear assertion of Nigerian Army’s relentless pursuit of peace and stability in the region and other regions of the country.

“Troops remain committed to sustaining the ongoing operations against terrorism, insurgency and sundry crimes to restore safety and security to troubled areas,” it said.

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