Big tech firms deactivated 13.5m accounts in 2024 under Nigeria Code of Practice for online safety, according to NITDA’s latest compliance report

The Nigeria Code of Practice for online safety led to the deactivation of over 13.5 million accounts in 2024 by major tech platforms including Google, Microsoft, and TikTok, according to the National Information Technology Development Agency (NITDA).

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This disclosure follows the submission of the 2024 compliance report under the Code of Practice for Interactive Computer Service Platforms and Internet Intermediaries, a regulatory framework co-issued by NITDA, the Nigerian Communications Commission (NCC), and the National Broadcasting Commission (NBC).

NITDA announced that the takedowns were part of efforts to enforce responsible digital practices and safeguard users against harmful online behavior.

In total, platforms reported:

• 754,629 user complaints in 2024
• 58,909,112 pieces of harmful content removed
• 420,439 items re-uploaded after successful user appeals
• 13,597,057 user accounts permanently deactivated

Hadiza Umar, NITDA’s Director of Corporate Communications, described the data as a “significant step towards creating a safer and more responsible digital environment for Nigerian users.”

The Nigeria Code of Practice for online safety, introduced in 2022, requires digital platforms to register in Nigeria, comply with local laws, protect users from abuse, and pay appropriate taxes.

It was created to address online risks such as misinformation, cyberbullying, and exploitation, without stifling innovation.

NITDA emphasized that while enforcement remains key, continued collaboration is essential.

“Building a safer digital space requires sustained collaboration among all stakeholders,” the agency stated.

“We remain committed to strengthening user safety measures, enhancing digital literacy, and promoting trust.”

Google, Microsoft, and TikTok were praised for their transparency and cooperation with Nigerian authorities.

NITDA noted that publishing these compliance reports demonstrates accountability, aligning with broader goals for digital governance in the country.

As Nigeria’s digital economy continues to grow rapidly, regulators are doubling down on efforts to keep cyberspace safe.

NITDA acknowledged that real progress demands joint efforts between tech companies, civil society, and the government.

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“The figures show progress, but protecting Nigerians from online harm goes beyond regulation—it requires constant vigilance and cooperation,” the statement concluded.