AI in Customs operations is improving efficiency, transparency and revenue systems, according to Customs CG Bashir Adeniyi

The Comptroller-General of the Nigeria Customs Service, Bashir Adeniyi, has said artificial intelligence and other disruptive technologies are transforming Customs operations, revenue systems and institutional accountability across Nigeria.

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Adeniyi made the remarks while delivering a keynote address at the 4th Biennial International Conference organised by the Faculty of Communication and Information Sciences of the University of Ilorin in collaboration with the Faculty of Philology of RUDN University.

The conference, themed “Disruptive Technology: Human and Artificial Intelligence in the Digital Economy,” brought together academics, policymakers, technocrats and international scholars to discuss the growing influence of emerging technologies on governance, trade and institutional development.

According to a statement issued on Monday by the spokesperson of the Kwara Area Command, SM Suleiman, the Customs boss said artificial intelligence was already reshaping how Customs administrations process trade data and make operational decisions.

“Artificial intelligence is reshaping how Customs institutions analyse trade flows, enhance decision-making and improve operational efficiency,” Adeniyi said.

He noted that the deployment of AI in Customs operations was helping institutions improve efficiency, transparency and service delivery while strengthening accountability mechanisms.

Adeniyi further stated that the Nigeria Customs Service remained committed to adapting to evolving global technological realities in order to boost revenue collection, facilitate legitimate trade and enhance border security.

“We are committed to aligning with emerging technological realities to improve revenue collection, facilitate legitimate trade and strengthen border security,” he said.

The Customs Comptroller-General also stressed the importance of inter-agency collaboration in building sustainable economic and revenue management systems.

According to him, government institutions, financial agencies, auditors, lawmakers and policymakers must work together to strengthen national economic structures.

“No institution can effectively deliver on economic management in isolation; collaboration is essential to building sustainable national systems,” Adeniyi added.

Following the conference, the Customs boss paid a working visit to the Kwara Area Command, where he received operational briefings on enforcement activities and revenue performance.

He commended officers and personnel of the command for their professionalism, discipline and dedication to the service’s core responsibilities.

Adeniyi also inspected the Government Warehouse and expressed satisfaction with the handling of seized and forfeited items.

He urged officers to maintain strict compliance with transparency, accountability and proper documentation procedures.

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The Kwara Area Command described the visit as a significant morale booster and a reaffirmation of the agency’s commitment to integrity, efficiency and improved public service delivery.