UBA fraud awareness campaign 2025 urges employees and customers to stay alert against cyber threats and digital banking fraud across Africa

United Bank for Africa (UBA) has launched its 2025 Fraud Awareness Week, emphasising the need for vigilance against the growing threat of digital banking fraud.

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The campaign, one of the most robust anti-fraud initiatives in the industry, runs under the theme “Combating Fraud Risk and Cyber Theft in Digital Banking.”

It highlights the evolving nature of threats, including phishing, account takeovers, card skimming, ransomware, and social engineering.

UBA stressed that fraud prevention is a shared responsibility across all staff. Employees are urged to stay alert, adhere to controls, verify information, report suspicious activity, and act quickly to mitigate risks.

“Fraud harms more than finances. It affects our reputation, customer trust, staff morale, and sensitive data,” the bank stated.

The bank has also deployed Anti-Fraud Ambassadors and is conducting group-wide clinics and training sessions to raise awareness and prepare employees and customers for emerging threats.

UBA’s whistle-blowing policy encourages reporting of unprofessional behaviour and suspected fraud, reinforcing a culture of accountability and transparency.

“As guardians of trust, we must stay watchful and protect our customers, ensuring UBA maintains its strong reputation for safety,” the statement added.

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UBA urged both staff and customers to recommit to honesty, accountability, and constant vigilance as part of building a secure digital future across Africa.