Glo data outage affects subscribers nationwide; company apologises and assures swift service restoration

Telecommunications provider Globacom Plc has apologised to its subscribers following a nationwide data service disruption that began on Tuesday morning.

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The outage, which started at 8:30 a.m., affected multiple locations across the country.

In an official statement, Glo confirmed the disruption and reassured customers that its technical team is working diligently to restore services.

“Earlier today, a data service outage occurred nationwide, affecting data connectivity across multiple locations,” the company said.

The statement added, “Our technical team is working to resolve the issue and ensure services are being restored as quickly as possible.”

Acknowledging the inconvenience, Glo expressed gratitude to its subscribers for their patience and understanding.

“We understand how important reliable access is to you and sincerely apologise for the disruption,” the statement read.

Glo further thanked customers for their trust, stating, “Thank you for your patience and for choosing Glo. We truly appreciate you.”

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The provider also leveraged its social media platforms to update affected users and emphasised its commitment to resolving the outage promptly.